Henrietta Seiberling was the woman who introduced Bill Wilson to Dr. Robert Smith

Henrietta Seiberling was the woman who introduced Bill Wilson to Dr. Robert Smith, and was directly responsible for starting the whole Alcoholics Anonymous organization. It was Henrietta who answered the phone on that fateful evening in Akron, Ohio, in the spring of 1935, when Bill Wilson was at the Mayflower Hotel and afraid that he would relapse, so he was calling around to find another alcoholic member of the Oxford Group to talk to. Bill telephoned Rev. Walter F. Tunks, who was one of the staunchest Oxford Group members in Arkon, and Tunks referred Bill to a fellow who referred Bill to Henrietta Seiberling and Dr. Robert H. Smith, two other Oxford Group members.

Henrietta arranged an appointment for Bill to see her friend Dr. Bob the next day (because Dr. Bob was already passing-out drunk that day). Then, the next evening, Dr. Bob didn't drink while talking with Bill. Henrietta was so impressed that she arranged for Bill to stay in Akron longer and longer, just to help keep Dr. Bob sober. Bill ended up staying for all of the summer of 1935, living rent free and happily unemployed, getting free food and cigarettes and spare change from somewhere. Bill and Bob started their "Alcoholic Squad" of The Oxford Group during that time, the "anonymous bunch of alcoholics" that would eventually become Alcoholics Anonymous.

Henrietta Seiberling really loved Bill Wilson in the summer of 1935, and considered him a "God-send" for his help in sobering up Doctor Bob. So what made her hate him so much later on? Well, Henrietta says it was Bill Wilson stealing the money, and trying to steal the book. That is, stealing the Big Book publishing fund, and the copyright of the Big Book. Henrietta Seiberling isn't alone in that opinion: Doctor Bob's daughter, Sue Smith Windows, also says that Bill Wilson took the money and set up his own company, outside of the fellowship, and fraudulently copyrighted the Big Book in his own name, as the sole author, without the knowledge or permission of Doctor Bob or any of the other Akron members, and without the permission of the book's co-authors.